中级
According to BowenA．Baker, one problem which Smithson's faceD when she joineD was that_______
A．the number of people using the store was falling slowly
B．its competitors offereD A．more specializeD range of products
C．the store's prices were set at the wrong level
D．customers were unhappy with the service provided
【题干考查点】细节题。当BowenA．Baker上任时Smithson’S百货公司面临的问题是：
【原文定位句】定位段落第三段，定位句为“Smithson’s haD fallen behinD the competition．It provideD A．traditional service targeteD at middle-aged，middle—income customers，who’D been shopping there for years。anD the customer base was gradually contracting．”即：Smithson’s百货公司已经落后于竞争对手。多年来Smithson’s百货公司提供传统服务的目标客户群是中年的、中等收入的人群，但是这个客户群正逐渐地萎缩。
【答案对应点】原文定位句中the customer base was gradually contractin9对应选项A中the number of people using the store was falling slowly。
【干扰项分析】选项B、C、D均没有在定位段落提及。
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