中级
A.they were unwilling to change their way of working
B. they disagreed with her goals for the store
C. they felt they were not consulted enough about the changes
D. they were unhappy with her style of management
【题干考查点】细节题。员工反对Baker的方案的原因:
【原文定位句】定位段落第三段,定位句为“At first,many employees resisted her improvements because they just wouldn’t be persuaded that there was anything wrong with the way they’d always done things,even if they accepted that the store had to overtake ifs competitors.”即:起初很多员工抵制她的改建计划,因为他们固执地认为他们过去的经营方式没有什么问题,即使他们承认公司确实应该赶超竞争对手们。
【答案对应点】原文定位句中many employees resisted her improvements对应题干中many staff opposed Baker’s plans;原文定位句中they just wouldn’t be persuaded that there was anything wrong with the way they’d always done things对应选项A中they were unwilling to change their way of working。
【干扰项分析】选项B、C、D均没有在定位段落提及。
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A. the corporate image can be improved through staff uniforms
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C. customers should be able to identify with the staff serving them
D. employees should share in company profits
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A. More money needs to be invested in the present store.
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C. The refurbishment of the store is proving unpopular with customers.
D. Smithson's shareholders expect a quick return on their investments.
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