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空白前一句讲每当你打开一本新书时是不都满怀期待——但结果却大失所望，可推测这里要解决这一问题。

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A．The difference between being a manager and being a leader is simple． Management is a career．Leadership is a callin9．You don’t have to be tall， well—spoken and good looking to be a successful leader．You don’t have to have that“special somethin9”to fulfill the leadership role．
B．What you have to have is clearly defined convictions and，more importantly， the courage of your convictions to see them manifest into reality．Only when you understand your role as guide and steward based on your own most deeply held truths can you move from manager to leader．
C．Whether the group you oversee is called employees，associates，CO-workers， teammates or anything else，what they are looking for is someone in whom they can place their trust．Someone they know is working for the greater Good for them and for the organization．They’re looking for someone not only that they can but alse that they want to follow．
D．Because it is only when you have followers people who have placed their trust in you that you know you have moved into that leadership role．And the way you see is that your organization is transcending all previous quality， productivity，innovation and revenue achievements．You’re operating at such a high level of efficiency that you’re giving budget back to the corporation and you’re still beating your goals．
The author's attitude towards the difference between a manager and a leader．

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2 Someone the group wants to follow．

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3 Difference between a manager and a leader．

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