第15题选择：-考呗网

中级

单选题第15题选择：

A．a new clerk
B．a change of management
C．a new computer system
D．the introduction of social programme
E．how to keep workforce
F．the distraction of the package
G．a new idea of the promotion
H．the service for the customers

参考答案：H进入在线模考

原文：“Customer service can enhance customer satisfaction and loyalty．”意为“顾客服务可以提高顾客的满意度和忠诚度”，可知答案为H。

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3(Questions 18-22)
·You will hear another five recordings．
·For each recording。decide where the conversation happened．
·Write one letter(A-H)next to the number of the recording．
·Do not use any letter more than once．
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18．______
19．______
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22．______
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