中级
A.adapt the message to suit a particular audience.
B.make the content of messages brief and direct.
C.select the most suitable means of conveying a particular message.
D.ensure that information is targeted at the appropriate group of people.
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A.Sending memos to staff is one of the most efficient methods.
B.It is important to find the time to discuss certain matters with staff.
C.They should increase the range of options that they use.
D.Getting junior managers to talk to staff can create different problems.
A.Aim to limit staff use of certain communication tools.
B.Evaluate them in terms of the expenditure involved.
C.Select them on the basis of the facilities they offer.
D.Encourage more staff to attend training courses in their use.
A.the message can be interpreted differently to what was intended.
B.it can be easy for people to ignore the contents of a written message.
C.most people are more comfortable with face-to-face communication.
D.it is possible for correspondence to get lost within a large organization.
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