专四

单选题A letter of complaint should do all of the following EXCEPT

A.sound polite but resolut 
B.present hard fact
C.make clear your reques 
D.not tell the consequences of the proble

参考答案:D进入在线模考
细节题。文中提到“First,be polite though firm….Secondly,be reasonable…Thirdly,be specific about what is wrong and what you want done about it.Lastly.tell how you have been hurt or inconvenienced by the problem”.由此可知,抱怨信应该礼貌但坚定、有理有据、详述问题、说出问题带来的伤痛或麻烦。因此[D]为答案。

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