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1请回答（45）题。

2• You have received an e-mail from a customer who in the e-mail complained that he had received 100 green colour jackets instead of 50 green and 50 blue colour jackets. In order to solve the problem and find out the facts, you write a short note to the clothing store.
• Write a short note to Mr. Randy Simon, who is in charge of delivering goods from clothing store.
• Tell him about the claim
• Mention the date of delivery
• Ask for the duplicate invoice
• Write 30--40 words on your Answer Sheet.

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3•The diagram below shows the average hours of unpaid work per week done by people in different categories. (Unpaid work refers to childcare, housework, etc. )
•Describe the information presented below, comparing results for men and women in the categories shown.
•Write 120—140 words on a separate sheet.

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